Our Story

TaazaExpress started with a simple observation: it was far too hard to buy fresh, clean meat in Gurugram without compromising on quality or taking an inconvenient trip to the open market.

For most families in Gurugram, buying chicken or fish meant one of two compromises. Either a trip to the local market, where meat hangs in the open air through the afternoon heat, or a frozen pack from the supermarket that had been sitting in a freezer chest for weeks.

Neither option felt right. We wanted meat we could trust the way you trust a skilled neighbourhood butcher: someone who knows exactly which farm it came from, keeps it properly chilled, and cuts it the way you ask, without having to leave home.

In early 2026, we set up a small cutting room in Sector 57, Gurugram, and started delivering directly to a handful of residential societies along Golf Course Extension Road. Serving a tight cluster of societies closely, rather than stretching across the entire NCR thinly, meant our cold chain stayed unbroken at 0 to 4°C all the way to the door.

That remains our operating philosophy today. We have expanded our delivery routes and added more products, but the core standard has never wavered: cut to order, kept chilled, and delivered transparently.

Fresh poultry cut to order in the TaazaExpress cutting room
Fresh chicken hand-cut to order in our temperature-controlled Sector 57 cutting room.

What we hold ourselves to

Three straightforward commitments that guide every batch we source and every cut we pack.

01

Know where it came from

We buy from a small number of partner farms and suppliers we have visited ourselves, and every batch is checked by hand when it arrives. If we would not cook it for our own families, it does not go out.

02

Keep it cold, keep it simple

Meat and seafood stay at 0 to 4°C from the cutting room to your door. Nothing is frozen and thawed, and nothing is washed in chemicals or treated with preservatives to make it look fresher than it is.

03

Charge for what you get

Every weight on our site is the net weight of cleaned, ready-to-cook meat. You never pay for feathers, scales, skin (where stated) or excess water.

Fresh daily catch kept on ice
Freshwater and marine fish received on crushed ice every morning before butchery begins.

A typical day

Most of what we deliver was portioned and packed the exact same morning. Here is how our daily workflow runs.

  1. 4:30 amFish and chicken arrive at our cutting room in Gurugram and undergo arrival temperature and freshness checks.
  2. 6:00 amButchers begin hand-portioning cuts to fulfill orders placed overnight and early morning.
  3. 7:00 amThe first scheduled morning deliveries leave in insulated chilled carriers for residential societies.
  4. All dayExpress orders are cut fresh to order, vacuum-sealed and dispatched until 10:00 pm.

Get in touch

We read every message. If something was not right with an order, or you would like us to begin deliveries to your residential society, please reach out.

Taaza Customer Support – Gurugram

Address: Sector 57, Golf Course Extension Road, Gurugram, Haryana 122003

Email: care@taazaexpress.com

Phone: 1800-313-3302

WhatsApp: +91 98100 00000

Operating Hours: 7:00 am – 10:00 pm, 7 days a week